Responsible gambling

At Springbok Casino, we prioritize player safety and well-being above all else. We understand the potential risks associated with online gaming and are committed to providing a secure environment for our players.

Self-Exclusion Program

If you feel that your gaming habits have become problematic or if you're experiencing difficulties in controlling your spending, please don't hesitate to reach out to us. Our self-exclusion program allows you to take a break from playing on our site and prevent access to your account during the designated period.

Temporary Exclusion: You can choose to exclude yourself for a minimum of 1 month or more, depending on your needs.

Permanent Exclusion: If you decide not to reactivate your account after exclusion, we will consider it as permanent self-exclusion. Please note that South Africa has specific laws regarding self-exclusion, which may include indefinite bans (6+ months) or even life-long exclusions for problem gamblers.

Deposit Limits

To help you manage your gaming expenses effectively, we offer deposit limits to prevent over-spending. You can set daily or monthly deposits by contacting our support team.

Reality Check Tools: Our reality check tool will remind you about the time spent on our site and allow you to take breaks to ensure a healthier gaming experience.

Withdrawal Lock

If you're struggling with problem gambling, please don't hesitate to reach out to us. We can help you by freezing your withdrawals temporarily.

Resources for Problem Gamblers

We understand that sometimes things get tough, but there's always hope for recovery and support available. Here are some helpful resources:

• National Gambling Program (NGP): Our primary support resource in South Africa.
• Responsible Gaming: More information can be found on our responsible gaming page.
• Gamblers Anonymous: Meetings held across Canada.

Our Commitment

At Springbok Casino, we're committed to providing a safe and secure environment for all players. If you ever need assistance or guidance regarding your gambling habits or require help with self-exclusion, please don't hesitate to reach out.